Privacy Policy
Privacy Policy
Effective Date: September 19, 2026
TurkeyPortal respects your privacy and is committed to protecting the personal information of users who interact with our website, Instagram account, messaging systems, and related services.
در این یادداشت میخوانید:
1. Information We Collect
When you interact with TurkeyPortal through Instagram, our website, forms, or other communication channels, we may collect information such as:
- Your Instagram username or account identifier
- Your name
- Your phone number or WhatsApp number, if you choose to provide it
- Messages, comments, and inquiries that you send to us
- Information about the service you are interested in
- Budget or project-related information that you voluntarily provide
- Technical information necessary to operate our systems and integrations
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and messages
- Provide information about Turkey-related residency, work, investment, property, business, and consultation services
- Automate initial responses to Instagram comments and direct messages
- Create and manage customer records in our customer relationship management system
- Assign inquiries to our sales or support team
- Contact users who have requested follow-up
- Improve the quality and security of our services
- Comply with applicable legal and regulatory obligations
3. Instagram and Meta Platform Data
TurkeyPortal may use Meta and Instagram APIs to receive and respond to messages and comments sent to our official Instagram account.
We only process information necessary to provide the requested communication and customer support services.
We do not sell Instagram user data or use it for unauthorized purposes.
4. Automated Messaging
Some initial responses may be generated automatically after a user sends a direct message or posts a relevant comment.
Users may request communication with a human representative at any time.
5. Sharing of Information
We may share necessary information with:
- Authorized TurkeyPortal staff
- Customer relationship management and communication service providers
- Technical service providers necessary for operating our website and automation systems
- Authorities when required by law
We do not sell personal information to third parties.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Information may be stored in systems used by TurkeyPortal for customer management, communication, automation, and website operation.
7. Data Retention
We retain personal information only for as long as necessary for customer service, business, legal, operational, and compliance purposes.
Users may request deletion of their information where applicable.
8. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
9. Data Deletion Requests
If you wish to request deletion of personal information associated with your interactions with TurkeyPortal, please follow the instructions provided on our Data Deletion Instructions page or contact us directly.
10. Third-Party Services
Our website and services may use third-party platforms such as Meta, Instagram, customer relationship management systems, hosting providers, analytics services, and communication tools.
These third parties may process information according to their own privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
12. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
TurkeyPortal
Website: https://turkiyeportal.co
Email: turkeyportal573@gmail.com
